In a recent interview with David Cearley, Vice President at Gartner Inc., he shared the top technology trends for businesses in 2015.  The Gartner report is produced on an annual basis and serves as a key barometer for business leaders, procurement specialists and technology enthusiasts.   The report for 2015 highlights a number of common themes.  The following three items I believe are the most important drivers for business owners like me. (more…)

It seems the computing age is rapidly advancing the way we live our lives in almost every facet.  Across the globe as consumers we see how technology is advancing education, communication and the quality of life for people of all demographic backgrounds. From online college courses, to kids’ texting 24 by 7, to grandparents’ video chatting with their families, it would seem technology knows no boundaries. (more…)

The hospitality sector has a long standing history of focusing on the customer experience.  High end resort chains like the Ritz Carlton and Four Seasons are frequently used as model examples of how to wow the customer with delightful and personalized attention.  And while their more economical counterparts may not be featured in the latest Harvard Business Review, they too are focused on delighting the customer with everything from free WIFI, breakfast buffets and warm cookies. (more…)