In the digital age, consumers and businesses alike are now conditioned for fast paced thinking, immediate response and instant gratification. Technology adoption in particular has forced commercial industries to evolve the user experience in response to customer changing needs. Things like online banking or on-demand TV seem like table stakes for us today, but just a few years ago these services were cutting edge.

And while many industries are viewed as technical trail blazers, Traditional and Holistic medical practitioners are somewhat slow to adopt self service solutions. But now, even life sciences experts are getting in the game and investing in tools to link consumers to valuable heath related resources.

User constructed portals provide a comprehensive mechanism to share information in a timely and convenient manner. A recent study published by medical experts DocStoc said that a Portal creates a single, customizable point of access to applications and information, providing tremendous value to the user.

I agree with this statement. It is my belief that real-time access is a critical enabler for users to take an active role in managing their personal wellness and overall well-being. Additionally a portal is up 24/7, which allows end users to interact when and where they want. Whether a user wants to track calories after lunch at a local hot spot, log their blood pressure for their doctor to monitor or even research the best vitamin supplements to improve memory… a customer portal creates an avenue that is real-time and always on.

Some of the important solutions an online wellness and technology center can offer include:

• Integration of online wellness services via web portal and mobile applications. This is extremely important when you consider almost 7B cell phones are active worldwide, per the International Telecommunication Union.
• Personalized interactive online courseware. Training and education are critical components to develop life skills and enhance overall quality of life.
• The ability to schedule online consultation with doctors, consultants, therapists via phone and/or video conferencing
• Innovative online/virtual wellness exercises/games which can engage the user for a particular wellness theme and experience

As the world of wellness programs and products advance, I see technology as a key enabler to manage health, heart and happiness.